Research: Knowledge Management
I have extensive experience architecting and implementing enterprise-class knowledge management environments and the underlying human processes that make them successful.
- Technical Architecture. Extensive experience architecting, implementing, and deploying knowledge sharing environments.
- Human Workflows. Software simply makes it possible to share information, but it is the human processes underlying knowledge management that makes them successful or leads to failure.
- Capture Methodologies. Experience with all aspects of data capture, from dedicated document repositories with hand-curated metadata to fully autonomous scalable systems monitoring email and system activity.
- Find an Expert. Automated structural, semantic, and network-based approaches to find-an-expert systems.
- Automated Profile Construction. Use of internal and external repositories to build automated profile entries of individuals or projects using both structured and unstructured information and human and automated approaches.
- Security and Auditing. Knowledge sharing in the face of security and industry regulations, including auditing, role-based security, automatic retention workflows, automated security and retention filtering, and multi-level document security interfaces. Experience developing HIPAA EMR/HER environments.
Campus Information Unification Program
In 2004 I proposed the Campus Information Unification program, which was an effort to unify all of the information silos across the University of Illinois into a single campus-wide knowledge sharing suite that included a global campus calendaring system where public events from individual calendars from campus groups all fed into a single master calendar of all campus events. The University later adopted many of these recommendations, including the calendaring system. Most recently, the campus has begun deploying a centralized staff/faculty directory system building on my earlier work.Student Innovation at Illinois Portal
In 2004 along with the Campus Information Unification, I also proposed a central database for student-led College of Engineering research projects, to start initially as an archive of College of Engineering Open House exhibits each year. This project finally officially launched in parntership with the University of Illinois Technology Entrepreneur Center in September 2009 and debuted officially in January 2010. The vision of the "Student Innovation at Illinois" Portal is to provide a central database of student innovation at the University of Illinois. Any project lead by students or involving students in a signficant role is eligible to be listed on the site, along with profiles of all of the students involved. Over time, the site will provide detailed biographical entries of Illinois' future innovators and rich detailed descriptions of their innovative projects here at the University.Content Management Total Productivity Suite
From 2000 to 2005, I was the chief architect and co-lead of an ambitious initiative at the National Center for Supercomputing Applications to develop a suite of tools that allowed ordinary non-technical users to publish a wide range of content to the web and for advanced users such as industry to foster greater collaboration and understanding of the material they produced. More than 30 individual invention disclosures went into the overall suite of tools, including key applications such as the Editable Web Browser™ for seamless editing of web pages, Invisibase™ for web-based databases, and Phantasm™ for large-scale multimedia management.- Total Productivity Suite: New easy to use web-based software tools give novice users the power of a webmaster. Marketing flyer for the Total Productivity Suite.
- Content Management Total Productivity Suite: Tools to Empower Small Companies to Set Up and Maintain a Web Presence and Management Critical Content. Slides from a presentation to the Illinois Small Business Development Association's Spring 2005 meeting in Springfield, Illinois.
- Flyer for Content Management Total Productivity Suite.
- Empowering Students and Educators: Bringing Technology to Non-Technologists. Slides from a talk I gave to the College of Education March 29, 2005 about the applications of advanced visualization and data analysis technologies to non-traditional disciplines like education.
- Empowering the Arts and Humanities. Slides from a talk I gave to the Seedbed Initiative for Transdomain Creativity meeting on February 25, 2005 about the applications of advanced visualization and data analysis technologies to non-traditional disciplines like the arts and humanities.
Assorted Whitepapers / Chapters
I've written a wide range of whitepapers and a book chapter on issues of knowledge manangement, and have included a cross-section of them below.
Communication Flows- Instant Messaging as a Hypermedium in the Making. Handbook of Research on Computer Mediated Communication. (2008). Editors: Kelsey, Sigrid & St.Amant, Kirk. IGI, Inc.
- Distributed Knowledge: Case Study 1: E-Science and Awareness. University of Illinois, Urbana-Champaign. RELEASED: October 3rd, 2008. FORMAT: Adobe PDF. LENGTH: 5 Pages.
- Distributed Knowledge: Case Study 2: Personalization and Virtualization in Museums. University of Illinois, Urbana-Champaign. RELEASED: November 6th, 2009. FORMAT: Adobe PDF. LENGTH: 5 Pages.
- Distributed Knowledge: Case Study 3: CSCW Awareness for Memory in Education. University of Illinois, Urbana-Champaign. RELEASED: December 3rd, 2009. FORMAT: Adobe PDF. LENGTH: 4 Pages.
- Information and Communicative Fusion. University of Illinois, Urbana-Champaign. RELEASED: September 6, 2006. FORMAT: Adobe PDF. LENGTH: 3 Pages.
- Taming the Information Jungle: A Brief Treatment of Creation Dichotomy in Content Management Systems. University of Illinois, Urbana-Champaign. RELEASED: May 3rd, 2004. FORMAT: Adobe PDF. LENGTH: 6 Pages.
- The Many Faces of Interface. University of Illinois, Urbana-Champaign. RELEASED: May 3rd, 2004. FORMAT: Adobe PDF. LENGTH: 6 Pages.
- Cyc: An Expert Framework for Consensus Knowledge Quantification. University of Illinois, Urbana-Champaign. RELEASED: May 8th, 2002. FORMAT: Adobe PDF. LENGTH: 8 Pages.
- Evaluation of Human Knowledge Validation. University of Illinois, Urbana-Champaign. RELEASED: November 20th, 2000. FORMAT: Adobe PDF. LENGTH: 8 Pages.
- A Preliminary Investigation of Information Consumption, Production, and Need in A Minority-Serving University Student Organization: A Case Study of the University of Illinois at Urbana-Champaign Section of the Society of Women Engineers
- Literature Review. University of Illinois, Urbana-Champaign. RELEASED: February 15th, 2005. FORMAT: Adobe PDF. LENGTH: 9 Pages.
- Research Topic. University of Illinois, Urbana-Champaign. RELEASED: March 1st, 2005. FORMAT: Adobe PDF. LENGTH: 10 Pages.
- Consent Form. University of Illinois, Urbana-Champaign. RELEASED: March 15th, 2005. FORMAT: Adobe PDF. LENGTH: 2 Pages.
- Interview. University of Illinois, Urbana-Champaign. RELEASED: March 15th, 2005. FORMAT: Adobe PDF. LENGTH: 6 Pages.
- Contact Email. University of Illinois, Urbana-Champaign. RELEASED: March 15th, 2005. FORMAT: Adobe PDF. LENGTH: 1 Page.
- Study Design. University of Illinois, Urbana-Champaign. RELEASED: March 15th, 2005. FORMAT: Adobe PDF. LENGTH: 14 Pages.
- Final Presentation Overview. University of Illinois, Urbana-Champaign. RELEASED: April 26th, 2005. FORMAT: Adobe PDF. LENGTH: 4 Pages.
- Final Report. University of Illinois, Urbana-Champaign. RELEASED: April 26th, 2005. FORMAT: Adobe PDF. LENGTH: 21 Pages.